Skip to content
project banner

Fee Subsidy Client Satisfaction

1.  

How did you apply for fee subsidy?

2.  

Please select the option that applies to you.

3.  

Have you attended our office for an in-person appointment?

4.  

How do you contact your Case Manager?

5.  

If you could contact your Case Manager through 2-way messaging in our online Children’s Service Portal, would you use this tool?

Select option
7.  

Which Child Care Centres do your child(ren) attend

The fee subsidy application process was easy to complete
Staff provided valuable information resources about the fee subsidy process
Staff were able to fully answer my questions
Staff made accommodations based on my needs (in-person or over the phone appointments)
I felt welcome and respected throughout the process
9.  

On average, how long does it take for a response from our staff?

10.  

Overall, how satisfied are you with the service you were provided?