Communications / Marketing Service Review

This service review intends to provide EMT with analysis and recommendations on current and best practice corporate structure, policy development, cost savings measures and an overall strategy to provide clear messaging to the public through social media and logo development. By reviewing comparable municipalities and other similar organizations who excel at both communications and marketing, the service review team will make comprehensive best practice recommendations to EMT to ensure Chatham-Kent's marketing and communications approach is as informative and efficient as possible while providing concrete policies for review.


Through this survey, your help in providing a clear picture of how communications is currently handled in your area will be a crucial part of this review.

Service Review Committee Members:

  • Jennifer Smith, Co-Chair of Committee, Administrative Assistant
  • Steve Brown, Co-Chair of Committee, Director, Budget and Performance Services
  • Cathy Hoffman, General Manager, Chief Human Resource Officer
  • Chris Case, Chief, Fire and Emergency Services
  • Stuart McFadden, Director, Economic Development
  • Judy Smith, Director, Municipal Governance, Clerk
  • Amy Wilcox, Manager, Corporate Initiatives
  • Heidi Wyma, Manager, Support Systems, Library Services
  • Renee Cowell, Police Services
  • Janet Couvillon, Administrative Assistant I

The survey will be open until Tuesday, December 22.

This service review intends to provide EMT with analysis and recommendations on current and best practice corporate structure, policy development, cost savings measures and an overall strategy to provide clear messaging to the public through social media and logo development. By reviewing comparable municipalities and other similar organizations who excel at both communications and marketing, the service review team will make comprehensive best practice recommendations to EMT to ensure Chatham-Kent's marketing and communications approach is as informative and efficient as possible while providing concrete policies for review.


Through this survey, your help in providing a clear picture of how communications is currently handled in your area will be a crucial part of this review.

Service Review Committee Members:

  • Jennifer Smith, Co-Chair of Committee, Administrative Assistant
  • Steve Brown, Co-Chair of Committee, Director, Budget and Performance Services
  • Cathy Hoffman, General Manager, Chief Human Resource Officer
  • Chris Case, Chief, Fire and Emergency Services
  • Stuart McFadden, Director, Economic Development
  • Judy Smith, Director, Municipal Governance, Clerk
  • Amy Wilcox, Manager, Corporate Initiatives
  • Heidi Wyma, Manager, Support Systems, Library Services
  • Renee Cowell, Police Services
  • Janet Couvillon, Administrative Assistant I

The survey will be open until Tuesday, December 22.

Page last updated: 21 Dec 2020, 02:31 PM